Support
What the app does
Sports Watcher follows the football and NFL teams you pick. It shows:
- Upcoming: your teams' next games, with times in your time zone
- Today: today's games in the leagues you follow
- Standings: league tables for those leagues
- Match centre: goals, cards, substitutions and stats once a game kicks off
It reminds you on the morning of a game (the night before, for an early kickoff) and again 15 minutes before kickoff, and it can add your teams' games to your calendar. There's no account to create.
Questions
My alerts aren't arriving
Check these on your iPhone, in this order:
- Notifications are on. Settings → Notifications → Sports Watcher → Allow Notifications.
- Time Sensitive is on. On the same screen, turn on Time Sensitive Notifications. This lets kickoff alerts through a Focus.
- Your Focus lets them through. If you use a Focus such as Sleep or Work, open Settings → Focus, choose it, and either add Sports Watcher under Apps or turn on Time Sensitive Notifications.
- Background App Refresh is on. Settings → General → Background App Refresh, for Sports Watcher. The app uses it to pick up kickoff time changes and schedule new games. Low Power Mode turns it off for a while.
- Open the app now and then. If the app hasn't run for a long time, iOS may stop refreshing it. Opening it schedules your next alerts again.
On Android, allow notifications for Sports Watcher, and set its battery use to Unrestricted (Settings → Apps → Sports Watcher → Battery) so alerts aren't held back.
Why are the kickoff times different from the TV listing?
Times follow your phone's time zone. When you travel and your phone changes time zone, games and alerts move with it. If a time looks wrong, check Settings → General → Date & Time and turn on Set Automatically.
A score or fixture looks wrong
Live scores can take a minute or two to update. Fixture data comes from API-Sports, so a late change to a kickoff time can take a while to appear. Pull down on Today to refresh. If it's still wrong after a few minutes, let us know which game it is.
How do I stop calendar events?
Turn off calendar sync in the app's Settings. Events already added stay in your calendar until you delete them.
What do you do with my data?
Nothing leaves your phone except requests for sports data. See the Privacy Policy.
Contact
Email support@sportswatcher.ai. Tell us your phone model and what happened, and we'll get back to you.